We are dedicated to ensuring you enjoy a perfectly undisturbed stay in our apartments. We do everything in our power to ensure nothing disrupts your peace and quiet. Should you, despite our best efforts, encounter anything unsatisfactory or disturbing, please do not hesitate to contact us immediately using one of the provided contact methods. To help us maintain the pristine condition, order, and cleanliness of our accommodation and its furnishings, we kindly ask that you refrain from any activities you would not undertake in your own home.
Check-in / Check-out:
The accommodation is available from 15.00 on the day of arrival until 10.00 on the day of departure. We handle your arrival and departure flexibly, but prior arrangement is required for times outside of those specified. In case of early departure from the booked period, accommodation fees are non-refundable. Our Guests may only use the accommodation for the number of people agreed upon in advance; as the Accommodation Provider, we may check this without prior notice. Based on current legislation and due to NTAK data reporting obligations, our Guests are required to send their official documents before arrival, or present them in person at the latest upon arrival.
Our Guests may not receive visitors.
The accommodation fee includes utility charges and other overhead costs, bed linen with covers, towels, and final standard cleaning.
Smoking and the use of open flames are strictly PROHIBITED inside the building! Smoking is permitted in the courtyard.
We kindly ask that all furnishings be used for their intended purpose.
Please refrain from removing any room furnishings or equipment, including towels, blankets, and bed linen, from the apartments.
Should you notice any malfunction or damage, please notify us immediately. We regret that we cannot accept subsequent complaints regarding issues that were not reported in a timely manner.
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